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Why Choose JCI for Primary Care Accreditation

JCI is uniquely positioned to help primary care organizations through our evidence-based standards by providing the roadmap to building essential processes to achieve performance excellence. JCI’s Primary Care Accreditation program accredits organizations that provide Primary Care services.

Achieving Primary Care accreditation not only enhances and objectively validates your performance reliability, it also:

  • Proactively minimizes risk areas for your clients, staff and brand
  • Creates a performance-focused competitive edge to help boost market share
  • Leverages a vetted framework to grow or expand services
  • Demonstrates your commitment to quality and patient safety

Expertise You Can Depend On

JCI surveyors are clinical and administrative professionals with vast experience in multiple settings. They speak 21 different languages and hail from 6 continents and bring their vast experience and expertise to your primary care center. JCI’s accreditation process concentrates on operational systems critical to the safety and quality of patient care. A key component of our customer’s positive experience relies on a consistent survey process executed by expert surveyors, with experience in a variety of primary care specialties.

Enabling Better Decisions with Unparalleled Tools

We support you with a robust, patient-centric survey which is anchored to data and measurability:

  • The SAFER Matrix  identifies and helps prioritize performance improvement efforts on areas with the highest risk of potential adverse outcomes.
  • JCI’s unique tracer methodology reviews how a primary care center delivers care to the patient, helping to mitigate risks before they can become costly problems. Tracers engage both patients and staff, allowing organizations to show how they meet the standards beyond policies and procedures.

  • Community involvement and integration
  • Access to care and continuity of services
  • Assessment of needs
  • Prevention and control of infections
  • Patient and family education
  • Medication management
  • Governance and leadership
  • Facility management and safety
  • Staff qualifications and education
  • Management of information

  • Integration and coordination of care
  • Health promotion and disease prevention
  • Chronic disease management
  • Disaster preparedness and emergency response
  • Infection surveillance and reporting

How Do You Begin?

Introducing the Pathway to JCI Accreditation. This easy-to-navigate resource outlines the five major steps health care organizations typically follow in their pursuit of accreditation. The milestones outlined within each step help your team organize activities and monitor progress throughout your accreditation preparation efforts.

Primary Care Accreditation Eligibility Requirements

Primary Care Accreditation Only Standards