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What is a Facilitated High Reliability Maturity Assessment?

Assessing how your organization is performing on the road to high reliability is an important step to help create a robust, prioritized action plan.

The Facilitated High Reliability Maturity Assessment is a workshop where we utilize results from a web-based tool called ORO® 2.0, to help an organization’s executive leadership team identify their current high reliability maturity level, whether they’re just getting started on the path to high reliability health care or are ready to push even further.

Key activities:

  • Support at every step
  • Facilitation of leadership discussions
  • Interviews with key leaders
  • Results analysis and summary presentation
  • Guided prioritization of findings
  • Building a high reliability action plan

Why do a High Reliability Maturity Assessment?

Do you want to get your organization on the path to zero harm and highly reliable health care?

This workshop will help you not only understand where you stand today on the spectrum of high reliability but also provide an actionable path forward in pursuit of zero harm.


The ORO 2.0 Tool

ORO 2.0 is an online application that enables organizations to assess their current state in the domains of Leadership, Safety Culture, and Robust Process Improvement on the journey toward high reliability and the goal of zero harm in healthcare. The assessment, comprising of fourteen performance areas, aids organizations in determining their maturity level (beginning, developing, advancing, approaching) in each domain. The tool is used as part of a facilitated organizational assessment to assist in the development of action plans for improvement.

*The use of Joint Commission International (JCI) advisory services is not necessary to obtain a Joint Commission International Accreditation award, nor does it influence the granting of such awards.