While regulatory requirements provide the basic need for accreditation, JCI’s evidence-based Laboratory standards and survey process take a holistic approach that focuses on a patient-centric experience and provide requirements to address continuous patient safety and quality improvement. The standards are developed and vetted in conjunction with scientific field experts in a variety of laboratory specialties, including pathologists. They include requirements for accreditation participation, patient-centered care, laboratory organization management, and laboratory quality control. JCI’s laboratory standards are consistent with ISO 15189 policies, along with additional standards that emphasize patient-centric care.
Expertise You Can Depend On
We understand the critical role laboratory services play in the overall patient experience — both inpatient and outpatient. JCI’s accreditation process concentrates on operational systems critical to the safety and quality of patient care. A key component of our customer’s positive experience relies on a consistent survey process executed by expert lab surveyors, with experience in a variety of laboratory specialties. JCI surveyors review the entire scope of the laboratory testing process to help identify risk and provide guidance on best practices.
Enabling Better Decisions with Unparalleled Tools
We support you with a robust, patient-centric survey which is anchored to data and measurability:
- The SAFER™ Matrix identifies and helps prioritize performance improvement efforts on areas with the highest risk of potential adverse outcomes.
- JCI’s unique tracer methodology reviews the entire testing process and how the laboratory interacts with other areas to deliver care to the patient, helping to mitigate risks before they can become costly problems.
Alignment with Hospitals
Due to our unique position as an accreditor across a variety of settings, our customers can benefit from the alignment of standards between labs and hospitals, specifically when an accredited hospital has a lab on the premises or within the enterprise. Working with JCI for both hospital and laboratory accreditation reduces the time the entire organization or enterprise spends on managing accreditation activities. Our Laboratory Accreditation Program complements the JCI Hospital Accreditation program and offers a separate distinction so patients can be confident that both facilities provide the same level of care.
