Practical Program Tailored To Organizational Needs

Designed for all health care professionals and delivered by international experts, the Quality Management and Patient Safety Program encompasses a suite of practical, evidence-based courses that can be tailored to address the unique objectives of your health care organization. The curriculum focuses on quality management and performance improvement by targeting your organization’s needs, using your own data.

Participants leave the program with knowledge on how to develop, implement, and manage an effective quality program that produces successful, sustainable results — for patients and staff. Your participants will be able to help drive organizational change and implement strategies to improve the culture of quality and safety in your organization and drive continuous improvement.

The program employs a variety of teaching methods — including onsite instruction, team-based learning, and completion of a performance improvement project within your own organization. JCI experts work with your organization to customize the content, format, and timeline of the curriculum to meet your needs and priorities.

Training for Individual Health Care Quality Professionals

International Health Care Quality Professional Certificate Program

This unique online training opportunity from Joint Commission International (JCI) and Hamdan Bin Mohammad Smart University (HBMSU) is designed for health care practitioners to gain competencies in quality management and patient safety through practical training in the use quality tools and methods. In addition to the evidence-based JCI quality management curriculum, the course includes preparation and registration costs for the exam for the Certified Professional in Healthcare Quality® (CPHQ) certification.

The curriculum is the only international quality program designed in collaboration with the National Association for Healthcare Quality (NAHQ), the organization to offer the CPHQ certification. Now enrolling for 31 January 2020 session.

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The experts at JCI are always available to help you identify and select those advisory services that will be most beneficial to you and assist with your organization's most challenging needs.

Meet Our Team

Our team of experts can help you achieve and maintain high performance in delivering quality, patient-focused care.


*The use of Joint Commission International (JCI) advisory services is not necessary to obtain a Joint Commission International Accreditation award, nor does it influence the granting of such awards.