Joint Commission International (JCI) is excited to announce that we have resumed all of our operations including Accreditation, Certification, Advisory Services and Education.
Due to continued travel restrictions and the fluid nature of COVID-19 in general, JCI will be conducting most services through either virtual or hybrid delivery models. We are committed to working closely with organizations, with everyone's safety being the first and foremost priority.
Virtual Delivery: The engagement is conducted completely by video, with all JCI experts remote from the organization.
Hybrid Delivery: The engagement is conducted with one or more JCI experts onsite at the organization, and the remainder of the JCI team remote and participating via video.
While the COVID-19 crisis is expected to end, the world continues to change around us and the needs of the organizations we strive to serve continue to evolve. To this end, both virtual and hybrid delivery models that have been adopted in response to COVID-19 will continue beyond the pandemic even once we resume onsite engagements.
Access Your 7th Edition Compliance Resources in One Electronic Package
Hospitals and academic medical centers can prepare for JCI accreditation with the 7th edition standards and the companion survey process guide.
Accreditation Standards for Hospitals, 7th Edition
This manual provides the basis for accreditation of hospitals throughout the world. JCI standards define the performance expectations, structures and functions that must be in place for a hospital to be accredited by JCI.
This manual is now available in the following languages: English, Chinese, Japanese, Indonesian, Italian, and Brazilian Portuguese.
Survey Process Guide for Hospitals, 7th Edition
The Joint Commission International Survey Process Guide for Hospitals, 7th Edition, is designed to help hospitals and academic medical centers learn about and
prepare for the JCI on-site accreditation survey.
Webinar Replay: Introduction to the Video Survey Process
The impact of the COVID-19 pandemic has reinforced how important it is for health
care organizations to adjust how they provide care while maintaining quality and
patient safety. Similarly, JCI has modified how we provide surveys by expanding our
hybrid and virtual survey process.
The JCI Accreditation team has proven experience and expertise in conducting
hybrid and virtual surveys. The hybrid and virtual surveys are as rigorous, robust
and rewarding as an on-site survey. Both the hybrid and the virtual survey follow the
same survey methodology and activities as a full on-site survey.
International Health Care Quality Professional Certificate Program
An online training opportunity for health care quality professionals, including CPHQ
As the current pandemic continues to evolve, health care professionals are
confronted with delivering quality care and maintaining patient and staff safety in an
emergency environment, in addition to providing services beyond COVID-19.
Driving quality initiatives is ever more important. Organizations require a systemic
approach to continuous improvements, requiring competent staff, evidence-based
tools and processes. Joint Commission International (JCI), in partnership with
Hamdan Bin Mohammad Smart University (HBMSU), have designed a unique
online training curriculum to empower health care practitioners with the knowledge
and skills of practical methods. In addition, the course now includes preparation and
registration costs for the Certified Professional in Healthcare Quality® (CPHQ)
The curriculum is the only international quality program designed in collaboration
with the National Association for Healthcare Quality (NAHQ), the organization to
offer the CPHQ certification.
Accreditation Bulletin: COVID-19 Impact Assessment and Survey Process
Joint Commission International (JCI) Hospital standards promote continuous,
systematic and organization-wide improvement in daily performance and in
outcomes of patient care. It is JCI’s expectation that all hospitals will maintain
compliance with the JCI standards in a way that provides safe, quality patient care
during the pandemic.
JCI acknowledges that COVID-19 has had a significant impact on many health care
organizations, health care workers, families, and communities. The impact of
COVID-19 falls on a continuum. Some hospitals have been drastically impacted by
the virus and others have had little to no impact.
To help determine where a hospital falls on the impact continuum, JCI has
developed a COVID-19 Impact Assessment survey in the form of an Excel
spreadsheet. The Team Leader will send the COVID-19 Impact Assessment to the
Survey Coordinator with a request to complete and return the COVID-19 Impact
Assessment at least two (2) weeks prior to the start of the scheduled survey.