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JCInsight Newsletter

JCInsight 2015

September 2015

Root Cause Analysis Featured in Curriculum for Amsterdam Accreditation Update


The agenda is posted for the next Joint Commission International (JCI) Accreditation Update, 19-20 October in Amsterdam, and it shows the range and depth of the curriculum presented over two days. One of the breakout sessions on day one covers root cause analysis (RCA), an essential tool for responding to sentinel events in health care organizations. The session will provide in-depth, practical instruction strategies for developing effective, credible RCA as required by JCI’s Quality and Patient Safety (QPS) standards. One practical tool your organization might use as part of its RCA process is included here.


JCI will attend the World Medical Tourism Congress, held later this month in Orlando, Florida in the United States. If you are in attendance, make sure you attend Principal Consultant Kornelia Fiausch’s session on September 29 at 11:30 a.m. EST. She will cover what accreditation means for organizations seeking to attract international patients.


“JCI accreditation has motivated and assisted our organization in striving to deliver a service of patient-centered safety and quality excellence, placing Bon Secours at the forefront of modern health care and providing a secure footing into the future in the ever challenging delivery of quality private health care in Ireland."

Kieran McNamara - Manager, Health and Safety/Risk Management, Bon Secours Hospital Cork, Ireland

To hear more from JCI customers, visit our testimonials page.

Meet Dr. Ashraf Ismail, MPH, CPHQ, Managing Director of JCI’s Middle East Office. Listen to him explain why he chose to work with JCI.

Also, hear him discuss why patients should look for JCI accredited organizations when choosing a health care provider.

Safety Tip of the Month

TipofthemonthWhat is the culture of your workplace? Consider whether your organization has the following components that create a culture of safety:

  • Routine reporting and open discussion of sentinel and adverse events
  • Analysis of all such events
  • Feedback to those who report such events to demonstrate the value of reporting
  • Support for staff involved in adverse events
  • Communication with patients about their care outcomes, including outcomes that were not anticipated
  • Engagement of patients as active members of the care team
  • Teamwork
  • Risk assessment before adverse events occur and adverse event prevention