JCI serves as a leader and partner in diverse initiatives that focus on quality and safety improvements.
Here are current examples where JCI resources and talent have made significant contributions to improved patient care.
High 5s Project: Global collaboration enhances patient safety
In 2006, the World Health Organization (WHO) launched the High 5s Project to address major concerns about patient safety around the world. The name–High 5s–reflects the project’s original intent to significantly reduce the frequency of five patient safety problems in five countries over five years. Since then, the project has expanded to seven countries focused on two standard operating protocols (SOPs): medication reconciliation and correct-site surgery.
Work on these SOPs is already producing performance improvement results:
Medication reconciliation SOP
Helps prevent medication errors resulting from inaccurate, incomplete, or miscommunicated information at points of transition in the care process for patients 65 and older admitted through the emergency department
13 hospitals in the Netherlands that use this SOP have demonstrated major medication safety improvements:
Medication inaccuracies reduced by 90% within first five months of the SOP’s introduction in six hospitals
Percentage of patients reconciled within 24 hours rose by 40% in nine hospitals
Correct-site surgery SOP
Helps prevent wrong-site, wrong-procedure, and wrong-person surgeries
Hospitals in Singapore that use this SOP have shown improvements in clinical practice and staff cooperation:
98% compliance with complete preoperative verification and timeouts
Surgical-site marking improved to 97% from 40%
The High 5s Project is overseen by JCI, a designated WHO Collaborating Centre, and has brought together multiple countries and institutions to develop standardized interventions that can be applied in any hospital across the globe.
Learn more about the High 5s Project (PDF).
IFC Self-Assessment Guide: Applying best practices to your organization
Developed with JCI by International Finance Corporation (IFC), the world’s largest, multilateral investor in private health care in emerging markets, this guide provides practical advice to organizations that want to improve their standards of health care and achieve some form of international accreditation.
This free Self-Assessment Guide for Health Care Organizations includes online resources, evidence-based medical practices, and a basic code of conduct for health care organizations that may be adapted for local use.
Download the guide.
SafeCare Initiative: Bringing quality care where it’s needed most
Launched in March 2011, SafeCare is the result of a global initiative in Cape Town, South Africa. It introduces a comprehensive, quality improvement program using internationally recognized standards to improve health care delivery.
The SafeCare Foundation, a cooperation between JCI, the South African-based Council for Health Service Accreditation of Southern Africa (COHSASA), and the PharmAccess Foundation of the Netherlands assists health care providers in resource-poor settings to improve quality, safety and delivery of care to its patients.
WHO Collaborating Centre on Patient Safety: Sharing solutions with the world
In 2005 the World Health Organization (WHO) launched the World Alliance for Patient Safety and identified six action areas. One of these action areas was the development of Solutions for Patient Safety. The WHO also designated Joint Commission International (JCI) and The Joint Commission (TJC) as the Collaborating Centre on Patient Safety. In this role, JCI and TJC initiated and coordinated the work of developing and disseminating solutions for patient safety. In 2007 the WHO Collaborating Centre for Patient Safety Solutions were published and translated into several languages. JCI and TJC concluded its designation as the WHO Collaborating Centre on Patient Safety in 2013.
WHO Male Circumcision Quality Assurance Toolkit: Aiming To Curb HIV
JCI worked with WHO to develop standards for providing safe, quality male circumcision services to decrease the transmission of HIV. These free resources have been developed to assist health facility managers and providers to establish and implement male circumcision services that meet an internationally specified level of safety and quality. The guide is complemented by a toolkit which provides practical tools for assisting facility managers and providers to assess their current quality of care while identifying gaps that exist in male circumcision services.