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JCI products and services are based on international standards and regulations

Our Team

A passion for quality

JCI has an engaged team of health care experts who work diligently to provide practical, patient-centric solutions for customers around the globe. From our officers and management to our consultants and board of directors, our skilled experts are dedicated to the continued improvement of patient safety practices.  It’s all about collaboration.


Paula Wilson

President and Chief Executive Officer
Ms. Wilson has more than 30 years of experience in the health care industry and is the president and chief executive officer of Joint Commission Resources (JCR) and its international division, Joint Commission International (JCI).

Paul Chang

Vice President, Accreditation, Standards, and Measurement
Dr. Chang is Vice President of Accreditation, Standards, and Measurement. In this capacity, he leads a global team of talented and dedicated accreditation professionals to serve health care organizations throughout the world.

Marwa J. Zohdy

Vice President, Global Consulting Services
Dr. Zohdy is Vice President of Global Consulting Services and is responsible for all aspects of JCR and JCI consulting, helping health care organizations in the U.S. and in more than 100 countries to achieve excellence in quality and patient safety.

Board of Directors

The JCI Board of Directors is comprised of a skilled group of health care experts and business executives who work to ensure the success of JCI, today and in the years to come.

  • Clarion E. Johnson, MD, Chair

    Fairfax, Virginia | USA
  • J. Thornton Kirby, FACHE, Vice Chair

    President and CEO
    South Carolina Hospital Association
    Columbia, South Carolina | USA
  • David L. Bronson, MD, MACP, FRCP Edin

    Senior Public Policy & External Affairs Advisor
    Cleveland Clinic
    Cleveland, Ohio | USA

Regional Advisory Councils

JCI has three regional advisory councils: Asia-Pacific, Europe, and the Middle East and North Africa. These councils work with ministries of health, international health care organizations, public health agencies, governmental agencies, and others to evaluate and improve the quality and safety of patient care throughout each region.

  • Lee Chien Earn, MD

    Director | Health Regulation Division
    Ministry of Health Headquarters
    Singapore
  • Beth Lilja Pederson

    Director | Danish Institute for Patient Safety
    Hvidovre Hospital | Kettegaards Alle
    Denmark
  • Fawzi Abdulla Amin

    Assistant Undersecretary for Planning & Transportation
    Ministry of Health
    Bahrain

Standards Advisory Panel

  • Manish Kohli, MD, MPH, MBA

    Abu Dhabi  UAE
  • Harish Pillai, MD

    Kerala | India
  • Abdul Latif Sheikh, MS, RPh

    Karachi | Pakistan

JCI Management Team


Ashraf Ismail

Managing Director, Middle East Office
Dr. Ismail is a physician with 20 years of international experience and is currently the managing director of the Middle East office located in Dubai.

Joyce Chang

Director, Asia-Pacific Office
Ms. Chang is responsible for building and managing strategic relationships with Asia-Pacific health care organizations, ministries of health, government and international aid agencies, leading academic medical centers and hospitals.

Fayez Abuharb

Field Director, International Consulting
More than 25 years of experience in health care, as a clinician and administrator, in the US and the Middle East.

Principal Consultants

Our consultants come from varied backgrounds, bringing expertise in health care administration, quality management, infection prevention and control, medication safety, and an array of other specialties. They are ready to partner with you and your staff to achieve your performance improvement goals.


Roseanne Passeri Farrell

Principal Consultant

Kornelia Fiausch

Principal Consultant

Thomas W. Kozlowski

Principal Consultant

Jilan Liu

Principal Consultant

Jeannell M. Mansur

Principal Consultant

Judith A. Moomjian

Principal Consultant

Francine Westergaard

Principal Consultant