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JCI products and services are based on international standards and regulations

Our Team

A passion for quality

JCI has an engaged team of health care experts who work diligently to provide practical, patient-centric solutions for customers around the globe. From our officers and management to our consultants and board of directors, our skilled experts are dedicated to the continued improvement of patient safety practices.  It’s all about collaboration.

Paula Wilson

President and Chief Executive Officer
Ms. Wilson has more than 30 years of experience in the health care industry and is the president and chief executive officer of Joint Commission Resources (JCR) and its international division, Joint Commission International (JCI).

Paul Chang

Vice President, Accreditation, Standards, and Measurement
Dr. Chang is Vice President of Accreditation, Standards, and Measurement. In this capacity, he leads a global team of talented and dedicated accreditation professionals to serve health care organizations throughout the world.

Marwa J. Zohdy

Vice President, Global Consulting Services
Dr. Zohdy is Vice President of Global Consulting Services and is responsible for all aspects of JCR and JCI consulting, helping health care organizations in the U.S. and in more than 100 countries to achieve excellence in quality and patient safety.

Board of Directors

The JCI Board of Directors is comprised of a skilled group of health care experts and business executives who work to ensure the success of JCI, today and in the years to come.

  • Clarion E. Johnson, MD, Chair

    Fairfax, Virginia | USA
  • J. Thornton Kirby, FACHE, Vice Chair

    President and CEO
    South Carolina Hospital Association
    Columbia, South Carolina | USA
  • Dr. Sneh Khemka, MBChB, MRCOphth

    Population Health Solutions | Aetna International

Regional Advisory Councils

JCI has three regional advisory councils: Asia-Pacific, Europe, and the Middle East and North Africa. These councils work with ministries of health, international health care organizations, public health agencies, governmental agencies, and others to evaluate and improve the quality and safety of patient care throughout each region.

  • Lee Chien Earn, MD

    Director | Health Regulation Division
    Ministry of Health Headquarters
  • Beth Lilja Pederson

    Director | Danish Institute for Patient Safety
    Hvidovre Hospital | Kettegaards Alle
  • Fawzi Abdulla Amin

    Assistant Undersecretary for Planning & Transportation
    Ministry of Health

Standards Advisory Panel

  • Dana Alexander, RN, MBA, MSN, FHIMSS, FAAN

    Colorado Springs, Colorado | USA
  • Heleno Costa Jr, RN

    Rio de Janeiro | Brazil
  • Brigit Devolder, MS

    Leuven | Belgium

JCI Management Team

Sherry Kaufield

Executive Director, International Services
With over 30 years of experience in health care, Ms. Kaufield oversees JCI consulting and education services with past or present projects in over 90 countries.

Ann K. Jacobson

Executive Director, International Accreditation
Ms. Jacobson brings over 30 years of demonstrated expertise as a nursing executive, health care consultant and performance improvement specialist to her role as Executive Director for JCI.

Ashraf Ismail

Managing Director, Middle East Office
Dr. Ismail is a physician with 20 years of international experience and is currently the managing director of the Middle East office located in Dubai.

Principal Consultants

Our consultants come from varied backgrounds, bringing expertise in health care administration, quality management, infection prevention and control, medication safety, and an array of other specialties. They are ready to partner with you and your staff to achieve your performance improvement goals.

Roseanne Passeri Farrell

Principal Consultant
Quality Improvement, Health Care Administration and Management, Joint Commission-Certified Yellow Belt

Thomas W. Kozlowski

Principal Consultant
Quality Improvement, Health Care Administration and Management

Jilan Liu

Principal Consultant
Quality Improvement

Francine Westergaard

Principal Consultant
Quality Improvement, Environment of Care, Infection Prevention and Control, Health Care Administration and Management, Neonatology/Pediatrics, Cardiology, Joint Commission-Certified Yellow Belt