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'House of Quality': A Blueprint For Quality

This white paper provides a blueprint for building a ‘house of quality’ including:

  • Purpose: WHY are we building?
  • Structure and mechanisms: HOW do we build?
  • Expansion and Additions: WHAT do we need to prepare for the future?

Incorporating the lessons learned from 25 years of accrediting international health care organizations, current research in quality and safety, as well as insights from the COVID-19 pandemic, JCI offers this blueprint for the future of health care quality.

Medical Suction and Fluid Waste Management

This white paper was supported in part by funding from Medela. This white paper provides a high-level review of the current state of medical vacuum suction and fluid waste management systems. It also includes clear recommendations on managing fluid waste and evidence-based purchasing and managing the vacuum suction system, including a suggested checklist for reference.

The Effect of Illicit Supply Chains on Patient Safety

This white paper was supported in part by funding from Ethicon, part of the Johnson & Johnson family of companies. This white paper aims to raise awareness around the threat of illicit health care supply chains to patient safety among health care leaders, clinicians, and health care purchasing agents worldwide and to educate and encourage health care organizations to analyze and protect their supply chains.

Reuse of Single-Use Devices

This white paper was supported in part by funding from Ethicon, part of the Johnson & Johnson family of companies. This white paper aims to raise awareness around the threat of the reuse of single use devices to patient safety among health care leaders, clinicians, and health care purchasing agents worldwide and to educate and encourage health care organizations to understand the risks when considering this practice and the JCI requirements.

Primary Source Verification

This white paper, a collaboration of JCI and Dataflow, examines the critical concept of primary source verification of health care professionals’ credentials. The white paper emphasizes how such verification meets JCI’s Staff Qualifications and Education (SQE) requirements.

Clinical Practice Guidelines

Sponsored by Elsevier, this white paper examines ways to help ensure the successful adoption of Clinical Practice Guidelines in a health care organization. It provides a definition of clinical pathways and guidelines and covers the importance of accessing credible, evidence-based data when selecting and implementing practice guidelines.

Communicating Clearly and Effectively to Patients

This white paper was written by JCI and sponsored by Occupational English Test (OET). This white paper provides a high-level overview of common health care communication challenges and short-comings.