to main content Sustain | Joint Commission International

To make the best of your accreditation, continuously improving the health of your organization is critical. To do so, you should continue refining processes and implementing improvements.

Organizations that achieve JCI accreditation often appreciate that the initial survey is only the first step. It’s essential to sustain identified changes and continue the journey toward ongoing improvement by:

  • Continuing to track key performance indicators.
  • Monitoring standards compliance.
  • Improving metrics.
  • Providing continuous education opportunities for your entire staff.

Stay Up-To-Date with JCI Direct Connect

JCI requires accredited organizations to become reaccredited every three years. However, once the initial accreditation is complete, the foundation is set, and reaccreditation is a much simpler process. Track your key performance indicators and continue to improve these metrics. Stay current with the latest standards by checking JCI Direct Connect for the most recent accreditation manual and survey process guide.

Maintain Continuous Compliance After the Initial Survey

JCI-accredited hospitals and Academic Medical Centers (AMCs) are supported by JCI Continuous, which includes two key components designed to help organizations maintain their accreditation status and drive continuous improvements between survey events. This approach helps Hospitals and AMCs towards more reliable care and zero patient harm.

Two key components are:

  • Touchpoints between survey cycles: JCI will conduct five touchpoint sessions, which will be facilitated by a JCI Survey Expert. These interactions are tailored to the organization’s priorities and high-risk areas, with a structured agenda and clear objectives to drive improvements based on survey findings. These touchpoints are not scoreable activities.
  • Triennial survey: Customized survey, based on the organization’s previous findings, touchpoint activities, any new JCI accreditation standards and organizational changes.

Additionally, all care settings, including Hospitals, AMCs, Ambulatory Clinics, Laboratories, Home Care, etc. can sustain JCI accreditation readiness and operational excellence with our transformative web-based digital platform, Tracers with AMP® .

This platform provides you with customizable tracer tools, interactive dashboards, and easy-to-build automated reports to help your organization efficiently collect, analyze, and visualize real-time data.

This secure platform enables you to:

  • Maintain continuous compliance
  • Facilitate data-driven decisions
  • Establish operational excellence and efficiencies
  • Enhance patient safety and quality communication system-wide

Tracers with AMP can help you take the next leap forward in becoming a high reliability organization.

Share Your Success

Your organization now belongs to a select community of accredited health care providers dedicated to providing the highest quality care. Sharing your successes is one of the best ways to help others striving for excellence.

Patients everywhere can find your organization listed in the JCI Accredited Organizations database.

Participate in JCI's success story program by sharing your organization's accreditation journey.

Keep In Touch

Keep up with the latest JCI accreditation news and updates through our various digital channels.
Envelope icon
Subscribe to our subscription center to receive updates and latest news.
news icon
Connect with us on LinkedIn to receive the most up-to-date information about JCI.
Open book icon
Stay current with all things JCI by subscribing to our digital newsletter, JCInsight.