June 2020

Joint Commission International Resumes Accreditation Surveys

Due to continued travel restrictions and the fluid nature of COVID-19 in general, JCI will be conducting most surveys as either a virtual survey or a hybrid survey. We are committed to working closely with organizations, with everyone's safety being the first and foremost priority.

  • Virtual Survey: The survey is conducted completely by video, with all surveyors remote from the organization.
  • Hybrid Survey: The survey is conducted with one or more JCI surveyors onsite at the organization, and the remainder of the JCI team remote and participating via video.

JCI has proven experience and expertise in conducting surveys using both modes of operation. Both types of surveys are rigorous, robust and rewarding and follow the same survey methodology and activities as the onsite survey. All standards chapters and measurable elements are examined, and full tracer activity is conducted. All decision rules and criteria are applied in the same manner, and an organization’s accreditation decision is the same regardless of survey mode used.

Learn more about virtual and hybrid surveys Learn more about virtual and hybrid surveys

JCI’s New Hospital Standards Manual Available in Six Languages

Joint Commission International Accreditation Standards for Hospitals, 7th Edition is now available in the following languages: English, Chinese, Japanese, Indonesian, Italian, and Brazilian Portuguese. This manual provides the basis for accreditation of hospitals throughout the world. JCI standards define the performance expectations, structures and functions that must be in place for a hospital to be accredited by JCI.


Helping you navigate COVID-19 on Joint Commission International.

Real Voices. Real Stories.

Just like many of you, JCI staff who are also working on the front lines are facing real challenges. We’d like to share some of their personal experiences.

Foresight and Emergency Planning Pay Off
Paula Vallejo shares how a strong risk and infection control management program helped prepare her organization for the pandemic we’re currently facing.

Read Paula's story Read Paula's story

Coming Together for the Common Good
Dr. Bjorn Ghillemijn is the Chief Medical Officer of a 400-bed acute care hospital in Belgium. Watch as he shares his pride in the entire hospital staff, who worked together as a unit to solve problems and keep each other and their patients safe.

Watch Bjorn's story Watch Bjorn's story.

Quick Action Taken to Mobilize Hospitals in Korea
Dr. Chinhak Chun discusses how hospitals in Korea worked to contain COVID-19. 

Read Chinhak’s story Read Chinhak’s story

Working on Staffing Surge Planning
International surveyor, Mahyar Sadeghi implements different strategies in order to address ever-increasing workforce needs.

Read Mahyar’s story Read Mahyar’s story.

Read more stories from Joint Commission Enterprise staff working across US health system front lines.