Video Survey FAQs
The following questions and answers provide more information into JCI's Video Survey capabilities. Certain questions reference documentation included on the JCI Direct Connect portal. For questions on how to access the portal, email your Account Executive or the JCI Accreditation team.
Experience and Scheduling
Standards and Health Care Setting
To avoid the video quality being shaky, consider setting the device on a stand, tripod (some are handheld), or cart. There are handheld camera stabilizing devises available in the market, which prevent camera shake and provides a stable image.
2. To engage in the smoothest possible meetings, close any applications you don’t need to use for the meeting itself to ensure image quality
3. Video quality depends on your hardware quality. We recommend visiting our partners site: zoom.us/partners/technology. This site has links to various companies whose products – cameras, speakers/microphones, and more – work perfectly with Zoom.
Zoom has quality written all over it, but your meeting experience ultimately depends on the quality of your hardware and the available resources on your device. To make meetings come to life, you should have an adequate camera with a good frame rate and resolution, enough free bandwidth and resources to carry the camera signal across the internet, and a microphone that flatters your voice (https://blog.zoom.us/how-to-get-the-most-out-of-your-zoom-experience/)