E-books FAQs

JCI e-books are for individual use only. They cannot be forwarded to others or posted for unlimited access. This includes copying and pasting content into other applications, such as Microsoft Word or Excel.

Some e-books are offered as a PDF site license. A PDF site license entitles you to share the e-book with others in your organization only, either by posting to a secure intranet site or by providing other means of secure access.

JCI e-books are delivered to recipients as a PDF file. You do not need an e-reader to view the e-book, only a computer or personal device that has a PDF reader application installed.

Some JCI e-books include additional tools. These tools are delivered in a .zip file, which also includes your PDF e-book. After downloading and saving the .zip file to your computer, right-click on the file and select "Extract All..." then follow the prompts in the dialog box that opens to access the files.

After your order has been placed and you have received your order confirmation, please log into the JCI Store with your email and password to download your e-book from the My Account section.

An email with a link to download the e-book will also be emailed directly to the end user once the purchase is complete.

Once you have purchased an e-book, the e-book will be made available for download in your My Account section of the webstore. Once you log in to the store, you are automatically taken to the My Account section. Select e-books from the My Products section to locate your e-book file for download.

An email with a link to download the e-book will also be emailed directly to the end user once the purchase is complete.