JCI Customer Service

For Orders and Inquiries

If you have a question about a Joint Commission International product, would like to place an order, or check the status of an order, please contact our Customer Service department by phone +1 770 238 0454 or by email.

Our customer service representatives are available Monday through Friday 8:00 a.m. to 5:00 p.m. Eastern Time (13:00 UTC - 22:00 UTC).

For Payments by Mail

Send payments for publications, education events, and periodical subscriptions to:

Joint Commission Resources
16353 Collections Center Drive
Chicago, Illinois 60693