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Improve Through Custom Education

Every organization experiences different barriers in its performance improvement journey. Certain areas confuse staff or create breakdowns in patient care. JCI offers custom education to help you repair those breakdowns and improve quality and safety.


You request the topics of greatest interest and JCI educators will prepare and present a targeted program or workshop. Custom education improves staff understanding, changes behaviors, and helps you better prepare for JCI accreditation or reaccreditation.


How does custom education benefit your organization?

Targeted to your needs

Now you can request on-site education for the precise topics where you need assistance. Our experienced faculty—including physicians, nurses, engineers, administrators, and other experts—will share leading practices and “how to” solutions with your staff.

Flexible scheduling

You choose the topics, timing, and who participates in each custom education event.

Proven learning techniques

Each custom education program blends formal presentations and hands-on exercises to improve understanding and comfort level with each topic. For example, the infection prevention and control program begins with lectures by JCI faculty known for their expertise, followed by a tracer exercise where staff members can identify infection risk points and make smart changes to avoid those risks.

Most popular topics

Here is a list of some of the most popular education topics selected by health care leaders around the world. The JCI team can also prepare custom curriculum on other performance improvement topics.

  • JCI mock survey preparation
  • Infection prevention and control
  • Medication management
  • Tracer methodology
  • Quality management
  • Facilities safety and management

Which health care settings use custom education?

All of them. JCI faculty has presented programs for hospitals, academic medical centers, ambulatory care, and clinics.

Decide which staff and settings are to be involved in your custom education program, and your JCI team will prepare an on-target curriculum that exceeds your expectations.


  • Request more information about our advisory services.

    Contact Us


The use of Joint Commission International (JCI) advisory services is not necessary to obtain a JCI accreditation award, nor does it influence the granting of such awards.