Comprehensive Workshop in Patient Tracer
For the first time JCI is proud to offer a comprehensive workshop designed to help individuals become stronger practitioners in the tracer methodology, which in turn will help their hospitals achieve highest levels of quality. This workshop is being conducted at the annual congress of the Lebanese Society for Quality and Safety in Healthcare (LSQSH), on August 30th – 31st, 2019.
LSQSH & JCI invite staff members from Healthcare organizations (Quality Professionals, Nurse leaders, Medical staff, Allied Health Professionals) that are seeking accreditation to attend this workshop. It is especially valuable for those who are preparing for their upcoming International accreditation survey.
What you will learn:
This one-day educational event will provide a unique experience to participants, with practical methods that can be applied in your environment. Learn 5-step approach to effective tracers:
Step 1: Introductions and scene observation - Discover the effective ways to build rapport with staff and study tracer environments.
Step 2: Initial questioning strategy - Learn how surveyors develop questions (addressed to Healthcare Providers and Patients) based upon the information gathered at the first part of their survey.
Step 3: Using the patient record and JCI standards to guide tracers - Learn how to use the patient record and accreditation standards as tools to structure tracers.
Step 4: Probing for compliance - Explore how JCI surveyors use different types of questions to probe difficult-to-resolve problems; learn about using your own observational skills and preferences to improve tracers safety problems
Step 5: Determination of Tracer findings and next Steps - Learn to know your tracer findings and how to operationalize them in your organization and teach others in your organization
Date: 30-31 August 2019
Location: Movenpick Hotel, Beirut
Time: 8:30am - 5:30 pm
Register: For more information or to register, please contact: INFOMED at 0096170222707 and 009613513366 or email Info@lsqsh.org.