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Hyunok (Heidi) Kim Do, DNSc, RN



  • Over 30 years of leadership, management and teaching experience in health care

  • International experience as a consultant and as a nursing leader in South East Asia

  • Clinical focus in acute care, rehabilitation nursing, long term acute care and long term care

  • Specializes in quality and risk management, outcomes measurement and leadership development

  • Fluent in Korean

Dr. Hyunok Do is a consultant for Joint Commission International with more than 30 years of leadership and management experience in operations. She is a recognized expert in performance improvement, outcomes management, program development, and statistical tools and techniques. She has also taught in hospitals and academic institutions and is a recognized nurse leader known for her practical approaches to performance improvement. Dr. Do has consulted in Asia and presented at several practicum.


  • Assistant Professor of School of Nursing, University of Massachusetts, Boston, MA, USA

  • Clinical Instructor, Pennsylvania State University, State College, PA, USA

  • Hospital Administrator, Whittier Rehabilitation Hospital, Westborough, MA, USA

  • Vice President of Patient Services, Whittier Health Network, MA, USA

  • Vice President of Quality Patient Services, Whittier Rehabilitation Hospital, Haverhill, MA, USA

  • Nursing Education Coordinator, New England Rehabilitation Hospital, Woburn, MA, USA

  • Vice President of Nursing Services, Severance Hospital, Seoul, Korea


  • American Rehabilitation Nurses Association

  • Sigma Theta Tau International, Honor Society of Nursing, Theta-at-Large


  • Doctor of Nursing Science, Boston University, Boston, MA, USA

  • Master of Science in Nursing, The Ohio State University, Columbus, OH, USA

  • Bachelor of Science in Nursing, College of Nursing, Yonsei University, Seoul, Korea

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Hyunok (Heidi) Kim Do


Hyunok (Heidi) Kim Do, DNSc, RN

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