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JCI products and services are based on international standards and regulations

Francine Westergaard, MSN, MBA, RN

Principal Consultant

BACKGROUND

  • More than 30 years of nursing experience as a practitioner, educator, administrator and researcher

  • Progressive leadership positions in hospital and ambulatory care settings

Francine Westergaard's experience includes responsibilities as a health care administrator for inpatient hospital operations; hospital-based and off-site ambulatory care services; budgeting; staffing; quality measurement and improvement; new project/service development; transport medicine and emergency services; disaster planning; facility management; facility planning and construction during the construction of a new hospital and an outpatient oncology center.

Ms. Westergaard worked for a large health care system in the Chicago area for more than 23 years prior to joining the Joint Commission Resources team in 2007. Her international experience has included consultation and education for major hospitals, health care systems and ministries of health in the Americas, Asia Pacific, Europe, Africa and the Middle East.

Ms. Westergaard's consulting expertise includes operational assessment; standards and survey preparedness; patient safety assessment; medication management; infection prevention and control; environment of care; executive leadership and governing bodies; senior executive dialogue; performance improvement; and incorporating tracer methodology as management tools.

Ms. Westergaard has extensive experience lecturing on standards and survey preparedness; patient safety; and quality improvement. She provides suggestions and applications for improvement which can assist organizations as they facilitate change dynamics.

PROFESSIONAL AFFILIATIONS OR CERTIFICATIONS

  • American Academy of Pediatrics

  • American Association of Critical Care Nurses

  • American Heart Association

  • American Organization of Nurse Executives, Recipient of the 2004 Aspiring Nurse Leader Award

  • Joint Commission Certified Yellow Belt and Change Agent

  • Sigma Theta Tau International, Honor Society of Nursing

EDUCATION

  • Master of Business Administration, Walden University, Minneapolis, MN, USA

  • Master of Science in Nursing, Lewis University, Romeoville, IL, USA

  • Bachelor of Science in Nursing, Lewis University, Romeoville, IL, USA

  • Diploma in Nursing, Evangelical School of Nursing, Oak Lawn, IL, USA

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Francine Westergaard

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Francine Westergaard, MSN, MBA, RN
Principal Consultant

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