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Alia Kaskas Dandashli, PhD, MPH, SrPH, CPHQ

Consultant

BACKGROUND

  • Senior Specialist of Public Health (SrPH)

  • Head Director of the Quality Improvement Department, managing quality program in CARE business units, including two hospitals, one family health care center, and one pharmaceutical distribution company

  • Served as an Acting Director of Quality improvement, Director of Patient Services, Clinics Management and Utilization, Call Center Establishment and Management, Contract Controllers and Customer care

  • Environmental and Public Health Specialist in the Department of Environment and Technology in Lebanon for nine years. Crucial work in management and implementation of projects funded by and   implemented by international organizations such as the Stockholm convention National Implementation Plan under the United Nations Environment Program (UNEP)

  • Head of the General Services Department in one major NGO Hospital in Beirut

Dr. Alia Dandashli is working in KSA, in The National Medical Company CARE. She was responsible for the environmental health and safety program in Riyadh Care Hospital and then appointed as Director of Guest Services. During her work, she was assigned positions and tasks in addition to her original job, including, acting director of quality improvement, acting director of patient services, clinics management and utilization, call center establishment and management, contract controllers and customer care. In 2012, Dr. Dandashli worked as an independent Healthcare Institutions Accreditation Consultant for the preparation for the Joint Commission International Accreditation.

In 2014, Dr. Dandashli was appointed as the Head Director of the Quality Improvement Department to manage the quality and patient safety program in the hospital and lead it to the Joint Commission International Accreditation and the Central Board for Accreditation of Healthcare Institutions. In 2015, she was selected to manage all the quality program in CARE business units (two hospitals, one family healthcare center, one pharmaceutical distribution company) as a Quality Director at the corporate level and under the Strategy and Operational Excellence Division where she was also in charge of formulating the strategic module related to quality and contributing to the overall strategy formulation using the Balanced Scorecard Concept.

The international organizations that were involved in her work were namely the United Nations Development Program, the United Nations Environment Program (UNEP Chemicals and MedPol), the World Bank in cooperation with the Mediterranean Environmental and Technical Assistance Program, and others like the Swedish International Development and Cooperation Agency. 

EXPERIENCE WITH HEALTH CARE FACILITIES

  • Director of Quality, National Medical Care Company, Care Hospitals and Business Units

  • Environmental and Public Health Specialist in the Department of Environment and Technology in Lebanon for nine years

  • Head of the General Services Department in one major NGO Hospital in Beirut

PROFESSIONAL AFFILIATIONS OR CERTIFICATIONS

  • American Public Health Association 

  • Certified Course Leader for Up Your Service, Up Your Service College, by Ron Kaufman, Dubai 2007

  • Certified Professional in Healthcare Quality (CPHQ)

  • ISO 22000:2005 & ISO 19011:2002 Lead Auditor, Practical Auditing of Food Safety Management Systems, provided by Johnson Diversey Accredited by IRCA UK

EDUCATION

  • Doctorate of Philosophy in Public Health, The University of Bradford, West Yorkshire, United Kingdom

  • Master of Public Health in Faculty of Health Sciences, American University of Beirut, Beirut, Lebanon

  • Bachelor of Science in Chemistry in Faculty of Arts and Sciences, American University of Beirut, Beirut, Lebanon

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Alia Kaskas Dandashli

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Alia Kaskas Dandashli, PhD, MPH, SrPH, CPHQ
Consultant

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