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Ambulatory Care

Why Get Accredited?

Since 1994, JCI is the world’s largest health care accreditor. Each organization seeks the universally recognized Gold Seal of Approval® as part of a continuous performance-improvement journey.


  • The experts at JCI are available to help you answer any questions your organization has about JCI accreditation. 

    Request More InformationConnect with JCI

JCI Ambulatory Care Standards

  • are for:
    • Free-standing medical, dental, and surgical facilities
    • Dialysis facilities
    • Diagnostic radiology centers
    • Outpatient chronic care management facilities
    • Acute care centers
  • Are designed to:
    • Strengthen patient safety efforts
    • Improve risk management
    • Facilitate effective management and delivery of information
    • Measure and improve the quality of facility management
    • Develop and ensure staff qualifications
    • Increase community confidence by demonstrating a commitment to patient-centered care
    • Monitor and assess quality improvement, governance, and leadership efforts
  • address:
    • International Patient Safety Goals
    • Patient access and assessment
    • Patient care and continuity of care
    • Patient rights and responsibilities
    • Patient record and information flow
    • Patient services and contracts
    • Patient and family education
    • Patient anesthesia and surgery
    • Improvement in quality and patient safety
    • Infection control and facility safety

Assessing Readiness for Accreditation

ambulatory_220_aHow do you know when you are ready for Ambulatory Care Accreditation? This is a big question and one that should not be considered lightly. Accreditation is not a one-time accomplishment. It is an ongoing commitment to a process that demands time, financial resources, and follow-through, but will ultimately help you to raise performance throughout your facility.


JCI accredits small, specialty organizations, as well as large, more complex organizations.  Survey fees are based on the size and complexity of the health care organization, which determine the size of the survey team and the number of days necessary to conduct the survey.

To receive an estimated cost of survey fees, please send a request to:

How Do You Begin?

Here are the first steps in your accreditation process:

  1. Determine if your organization is ready by reading the JCI eligibility requirements, then purchase and review the Joint Commission International Accreditation Standards for Ambulatory Care – this recently updated book details global standards for quality care and patient safety and helps organizations determine any shortfalls between current operations and JCI’s standards.
  2. Purchase and review the Joint Commission International Accreditation Ambulatory Care Survey Process Guide – a must-have resource to help your organization prepare for JCI’s on-site survey in a simple, step-by-step manner.
  3. Appoint a JCI Survey Coordinator within your organization to coordinate accreditation preparation activities, work with management to identify and eliminate standards-compliance shortfalls, implement simulated surveys and other related preparatory activities and move your organization toward the goal of applying for an on-site survey.
  4. Contact a JCI representative in order to register for JCI Direct Connect, the portal where the Electronic Application (E-App) is located.

JCI has experienced consultants who can advise your team on accreditation preparation strategies and activities such as mock surveys as you plan for a successful survey.