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INTERNATIONAL ACCREDITATION - THE FUTURE OF YOUR ORGANIZATION STARTS HERE


LET THE GLOBAL EXPERTS GUIDE YOU TO THE GOLD STANDARD

With skilled and experienced professionals dedicated to making your JCI experience as successful as possible and the most robust standards in international health care accreditation, Joint Commission International is here to help you achieve the gold standard in global health care.

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Find a Local Representative

Ashraf Ismail, MD, MPH, CPHQ

Managing Director, Middle East Office

Dr. Ismail is a physician with 20 years of international experience in hospital accreditation, health care quality management, performance improvement, and development of human resources for health. As an adjunct professor at George Mason University, School of Health and Human Services, he teaches a variety of courses for the certificate in quality and outcomes management. His contributions in postgraduate quality education and training are well recognized. He is fluent in English and Arabic.

In addition to his academic achievements, Dr. Ismail has earned international respect for his work with large health organizations across the globe. As Strategic Planning Advisor to the Minister of Health in the United Arab Emirates, he helped developed the new strategy of the health sector. Dr. Ismail implemented Egypt’s first National Quality Improvement Program in Family Planning Clinics while working with the U.S. Agency for International Development (USAID). He also serves as a WHO consultant in accreditation and health care quality. He is responsible for the Middle East and Africa regions.

Dr. Ismail welcomes the opportunity to learn more about you and your organization’s challenges and goals.

Ossama Salamah, PharmD

International Sales Manager, Middle East Office

In his role as International Sales Manager of JCI’s Middle East Office in Dubai, Ossama Salamah works to build and manage strategic relationships with health care organizations, ministries of health, government and international aid agencies, leading academic medical centers and hospitals, and other quality and safety organizations. Mr. Salamah is a pharmacist with more than 10 years of experience in multinational healthcare and is a recognized trainer who has delivered more than 50 training courses to large organizations including the United Arab Emirates Ministry of Health, American Hospital Dubai, Mediclinic Middle East, Dubai Gold Exchange, Emirates NBD, and more. He is fluent in English and Arabic. He supports the Middle East and Africa regions.

Mr. Salamah welcomes the opportunity to learn more about you and your organization’s challenges and goals.

John Yoon, MBA

Director, Asia-Pacific Office

Mr. Yoon serves as Director Asia-Pacific where he is responsible for the development of relationships between Joint Commission International and Asia-Pacific health care organizations, governments, and industry clients in their efforts to reduce risk and improve health outcomes. Prior to his role at Joint Commission International, Mr. Yoon served as Regional Director Southeast Asia and head of Philips Capital at Philips Healthcare Asia-Pacific office in Singapore. He is fluent in English and Korean.

Currently, Mr. Yoon serves as key opinion leader and consultant for Korea Health Industry Development Institute under the Korea Ministry of Health and Welfare. Before joining JCI, he spent time as the General Manager at Mubadala Development Company in Abu Dhabi, United Arab Emirates, managing a multi-specialty spine surgery and rehabilitation hospital.

Mr. Yoon welcomes the opportunity to learn more about you and your organization’s challenges and goals.

Sujit Bedi, MBA

Regional Manager, Asia-Pacific Office

Sujit Bedi is responsible for building and managing strategic relationships between Joint Commission International and Asia-Pacific health care organizations, governments, and industry clients in their efforts to reduce risk and improve health care quality and patient safety. Mr. Bedi has more than 15 years of health care industry experience and strong market knowledge. Based in Japan, he covers the Asia-Pacific region for JCI. He speaks English and conversational Japanese.

Mr. Bedi welcomes the opportunity to learn more about you and your organization’s challenges and goals.

Francine Westergaard, MSN, MBA, RN

Principal Consultant, Europe Region

With more than 30 years of nursing experience as a practitioner, educator, administrator and researcher, Francine Westergaard is a known expert, global speaker, and sought after consultant on the topics of operational assessment; standards and survey preparedness; patient safety assessment; medication management; infection prevention and control; environment of care; executive leadership and governing bodies; senior executive dialogue; performance improvement; and incorporating tracer methodology as management tools. 

She has held progressive leadership positions in hospital and ambulatory care settings. Her rich experience includes responsibilities as a health care administrator for inpatient hospital operations, hospital-based and off-site ambulatory care services, transport medicine and emergency services, disaster planning, and much more.

Ms. Westergaard welcomes the opportunity to learn more about you and your organization’s challenges and goals.

JCI Americas Team

Joint Commission International has a team of health care experts who work diligently to provide practical, patient-centric solutions for large and small organizations around the globe. Our skilled professionals are dedicated to the continued improvement of patient safety practices.

Our consultants come from varied backgrounds, bringing expertise in health care administration, quality management, infection prevention and control, medication safety, and an array of other specialties. The JCI Americas Team welcomes the opportunity to learn more about you and your organization’s challenges and goals.