Paula Wilson is president and chief executive officer of Joint Commission Resources (JCR) and its international division, Joint Commission International (JCI). JCR and JCI are not-for-profit organizations working to improve health care quality and patient safety in nearly 90 countries around the world. JCI is leading health care improvement worldwide through its work with The Joint Commission as a WHO Collaborating Centre for Patient Safety Solutions, through development of international standards for quality and safety and international patient safety goals, and by offering domestic and international consulting, international accreditation, education, publications, Continuous Service Readiness® and e-Learning.
Ms. Wilson has more than 30 years of experience in the health care industry. Most recently, she provided management and strategic planning expertise as a consultant to public, nonprofit and private organizations. She was previously the vice president for policy at the United Hospital Fund, leading efforts to shape public policy changes related to insurance coverage, health care financing and Medicaid.
Early in her distinguished career, Ms. Wilson served in several senior positions in the administration of New York Governor Mario Cuomo, including the executive deputy commissioner of the New York State Department of Health, and was responsible for all operational and management activities of a $1.2 billion organization with 7,000 employees. She also served as deputy director of the New York Division of the Budget, and as a program associate for Health and Human Services on the governor's staff.
Ms. Wilson taught courses in financial management and public and nonprofit administration at Columbia University School of International and Public Affairs, and graduate courses in health care financial management and corporate compliance at the Wagner School of Public Service at New York University.
Ms. Wilson received her master's degree in social work from the State University of New York at Albany. She is a member of the Board of the New York City Health and Hospitals Corporation and serves on the finance committee of the Saint Mary's Center, Inc., a nursing home for people with AIDS.