Hyunok Heidi Kim Do

Hyunok (Heidi) Kim Do



  • Over 40 years of leadership, management, and teaching experience in health care
  • International experience as a consultant and as a nursing leader in South Korea
  • Clinical focus in acute care, rehabilitation nursing, long term acute care, and long-term care
  • Specializes in quality and risk management, outcomes measurement, and leadership development
  • Fluent in Korean

Dr. Hyunok Do is a consultant for Joint Commission International with more than 40 years of leadership and management experience in operations. She is a recognized expert in performance improvement, outcomes management, program development, and statistical tools and techniques. She has also taught in hospitals and academic institutions and is a recognized nurse leader known for her practical approaches to performance improvement.

Dr. Do has consulted in Asia and presented at several practicum.

Professional Experience

  • Visiting Professor of College of Nursing, Yonsei University, Seoul, Korea
  • Assistant Professor of School of Nursing, University of Massachusetts, Boston, MA, USA
  • Clinical Instructor, Pennsylvania State University, State College, PA, USA
  • Hospital Administrator, Whittier Rehabilitation Hospital, Westborough, MA, USA
  • Vice President of Patient Services, Whittier Health Network, MA, USA
  • Vice President of Quality Patient Services, Whittier Rehabilitation Hospital, Haverhill, MA, USA
  • Nursing Education Coordinator, New England Rehabilitation Hospital, Woburn, MA, USA
  • Vice President of Nursing Services, Severance Hospital, Seoul, Korea

Professional Affiliations or Certifications

  • American Rehabilitation Nurses Association


  • Doctor of Nursing Science, Boston University, Boston, MA, USA
  • Master of Science in Nursing, The Ohio State University, Columbus, OH, USA
  • Bachelor of Science in Nursing, College of Nursing, Yonsei University, Seoul, Korea