WEBVTT - Some title 00:18.900 --> 00:21.900 My name is Dr. Bjorn Ghillemjim and I have been working 00:21.900 --> 00:25.600 for Joint Commission now for three years as an international 00:25.600 --> 00:30.100 Surveyor. On a day-to-day basis, I work as the chief 00:30.100 --> 00:34.000 medical officer of a 400 bed acute care hospital 00:34.000 --> 00:37.500 in Belgium, position I have been holding now for 00:37.500 --> 00:41.300 the last 6 years. What personally struck me the most 00:41.300 --> 00:45.800 during this crisis was the spontaneous manner in 00:45.800 --> 00:48.500 which every single member of the hospital staff 00:48.500 --> 00:53.100 just rallied together around the common goal on 00:53.100 --> 00:57.000 the common goal of keeping this virus at Bay and keeping 00:57.000 --> 01:02.100 our community safe. I saw Physicians helping members 01:02.100 --> 01:04.900 of the cleaning staff getting dressed before they 01:04.900 --> 01:09.200 entered the room of a COVID patient functioning 01:09.200 --> 01:14.600 and in fact as their buddy and also sharing in their 01:14.600 --> 01:17.800 tasks and sharing in their fears of the unknown. 01:18.600 --> 01:23.400 I saw people from admin doing chocolate rounds on 01:23.400 --> 01:27.500 Easter Sunday. So the nurses who were doing very 01:27.500 --> 01:31.500 long hours at the time that did not miss out on our 01:31.500 --> 01:37.900 traditional Eastern chocolate egg. Sweet. 01:37.900 --> 01:44.100 So in fact the hospital just functioned as a kind of a hive, 01:44.100 --> 01:51.200 where everybody pitched in and I kind of hive mind emerged 01:51.200 --> 01:55.300 because nobody had faced this before. Nobody had 01:55.300 --> 01:59.600 the exact right answers. So the only way forward 01:59.600 --> 02:05.100 was to come up with our own answers together, and 02:05.100 --> 02:09.200 if there is one thing I hope comes out of this crisis, 02:09.200 --> 02:16.700 that it is a renewed sense of solidarity in the hospital 02:16.700 --> 02:21.700 because in the end we are all in this together, and 02:21.700 --> 02:27.100 we all just serve the same purpose, which is keeping 02:27.100 --> 02:30.800 our patients and ourselves as healthy as possible. 02:30.800 --> 02:31.900 Thank you.