Components of an effective quality management system, including:
- Organizational structure
- Leadership role
- Health information management
- Teamwork
- Change management
The science of improvement, including the methods and tools necessary to:
- Identify a problem
- Assess the process
- Select a solution
- Sustain the gains
The use of data for quality and patient safety including:
- Performance measures
- Data collection
- Analysis
- Graphs and charts
- Interpretation
Preventing harm and reducing risks through:
- Safety culture
- Root cause analysis
- Human factors
- Risk management
- High reliability
Role of external factors that impact health care’s approach to quality including:
- Regulations
- Payment systems
- Evidence-based practices
- Consumer engagement
- Accreditation
Benefits
There are measurable benefits from participating in a JCI Quality program - both at the organization and individual staff level.
Organizational Benefits include the ability to:
- Establish a quality team with expertise in evidence-based methodologies
- Standardize quality and patient safety processes
- Prepare to meet JCI accreditation requirements
- Build Staff capability in quality, patient safety and JCI accreditation
- Implement processes to achieve quality and safety goals
- Strengthen operations for sustainable results
Individual Benefits include the ability to:
- Develop a quality and patient safety program
- Lead improvement projects
- Select strong solutions
- Reduce risk of harm
- Manage data
- Plan for JCI accreditation
- Obtain continuing education credits
- Prepare for certifications in health care quality, patient safety and performance improvement
The JCI Advantage
JCI helps thousands of healthcare organizations around the globe with quality improvement and patient safety — leading to better patient outcomes, enhanced operational productivity and greater patient and staff satisfaction.
Our experts are experienced and come from a variety of healthcare settings and specialties. We can help you answer the following questions about your quality program:
- Do we have the knowledge and skills we need to develop, implement and manage a successful quality program?
- How can we measure success, and then repeat it?
- What does a successful quality department look like?
- What kind of data do we need to collect?
- How do we reduce risks and potential harm?
Upcoming Quality Management Workshops
This workshop focuses on the strategies needed to establish a standardized approach to managing patient safety events, including those that result in death or serious harm to a patient.
By the end of the workshop, you'll be able to:
- Define the organizational requirements for conducting an effective root cause analysis
- Describe the JCI accreditation standards that are specific to patient safety events
- Follow the steps to manage a patient safety event
- Apply root cause analysis tools
Program Dates:
- 2024 Workshop Dates Coming Soon!
The Advanced Practices in Quality Management and Patient Safety is a training program to develop skills and competencies for the health care quality professional. Content and curriculum are anchored to evidence-based standards and leading practices in quality, safety, and improvement.
By the end of this workshop, you’ll be able to:
- Distinguish the building blocks of a quality management system
- Apply performance improvement methods and tools
- Transform data into information through the use of data analytics
- Identify methods to reduce risk for patients and staff safety
- Define the role of regulations, evidence-based practices, and accreditation in promoting quality
Program Dates:
- 29 September - 7 December 2024
*The use of Joint Commission International (JCI) advisory services is not necessary to obtain a Joint Commission International Accreditation award, nor does it influence the granting of such awards.
