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JCI products and services are based on international standards and regulations

Primary Care Centers

Why Get Accredited? 

Since 1994, JCI is the world’s largest health care accreditor. Each organization seeks the universally recognized Gold Seal of Approval® as part of a continuous performance-improvement journey.

Developed by primary care experts from around the world, JCI's primary care center standards are designed to:

  • Support sustained improvements in care quality
  • Promote a framework for risk reduction
  • Create a culture of patient and worker safety
  • Contribute to patient satisfaction

JCI primary care standards focus on:

  • Community integration
  • Health promotion
  • Disease prevention
  • First-contact medical services
  • Linkages to other parts of the health care system

JCI primary care standards address:

  • International Patient Safety Goals
  • Patient-centered services
  • Organization and delivery of services
  • Improvement in quality and safety

International Patient Safety Goals

International Patient Safety Goals (IPSG) help accredited organizations address specific areas of concern in some of the most problematic areas of patient safety. They are:

Goal 1: Identify patients correctly
Goal 2: Improve effective communication
Goal 3: Improve the safety of high-alert medications
Goal 4: Ensure correct-site, correct-procedure, correct-patient surgery
Goal 5: Reduce the risk of health care-associated infections
Goal 6: Reduce the risk of patient harm resulting from falls

Assessing Readiness for Accreditation

primary_care_220aHow do you know when you are ready for JCI Primary Care Center accreditation? This is an important question and one that should not be considered lightly. Accreditation is not a one-time accomplishment; it is not “passing an examination.” JCI accreditation is an ongoing commitment to a process that demands time, financial resources, and follow-through, but will ultimately help your primary care to improve continuously over time.


Contact JCI Accreditation at for an estimate of the cost of a primary care accreditation survey. Visit the Get Accredited Hospitals page to learn about fees associated with a hospital accreditation survey. 

How Do You Begin?

Here are the first steps in your accreditation process:

  1. Determine if your organization is ready by reading the JCI eligibility requirements, then purchase and review the Joint Commission International Accreditation Standards for Primary Care Centers. This book details global standards for quality care and patient safety and helps organizations determine any shortfalls between current operations and JCI’s standards.
  2. Purchase and review the Joint Commission International Accreditation Primary Care Survey Process Guide--a must-have resource to help your organization prepare for JCI’s on-site survey in a simple, step-by-step manner.
  3. Appoint a JCI Survey Coordinator within your organization to coordinate accreditation preparation activities, work with management to identify and eliminate standards-compliance shortfalls, implement simulated surveys and other related preparatory activities, and move your organization toward the goal of applying for an on-site survey.
  4. Apply for an on-site survey via the JCI Direct Connect portal and complete an E-App, JCI’s online application, to schedule a survey with JCI.

JCI has experienced consultants who can advise your team on accreditation preparation strategies and activities such as mock surveys as you plan survey success.