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JCI products and services are based on international standards and regulations

Medical Transport Organizations

Why Get Accredited? 

Since 1994, JCI is the world’s largest health care accreditor. Each organization seeks the universally recognized Gold Seal of Approval® as part of a continuous performance-improvement journey.

These JCI standards address all aspects of emergency and nonemergency transport of patients and apply to public and community-based medical transport organizations associated with hospitals.

JCI standards effectively evaluate:

  • Dispatch services
  • Medical services provided during transport
  • Infection control
  • Vehicle management and safety

JCI standards support multiple transport modes including:

  • Emergency treatment and transport services
  • Nonemergency transport services 
  • Public and private ambulance services
  • Air and water medical transport
  • Fire brigade emergency services

JCI standards offer a complete quality assessment of:

  • Central dispatch
  • Transport procedures
  • Medical services provided during transport
  • Infection control
  • Vehicle management and safety  

JCI standards address:

  • Governance, leadership, and direction
  • Quality management and improvement
  • Exposure to transmission of biologic and chemical agents
  • Facility, equipment, and vehicle management and safety
  • Staff qualifications and education
  • Information management
  • Access to and coordination of services
  • Patient and family rights
  • Assessment and care of patients
  • Patient and family education

Assessing Readiness for Accreditation

transport_220_aHow do you know when you are ready for JCI Medical Transport Organization accreditation? This is an important question and one that should not be considered lightly. Accreditation is not a one-time accomplishment; it is not “passing an examination.” JCI accreditation is an ongoing commitment to a process that demands time, financial resources, and follow-through, but will ultimately help your medical transport organization to improve continuously over time.


Contact JCI Accreditation at for an estimate of the cost of a medical transport accreditation survey. Visit the Get Accredited Hospitals page to learn about fees associated with a hospital accreditation survey. 

How Do You Begin?

Here are the first steps in your accreditation process:

  1. Determine if your organization is ready by reading the JCI eligibility requirements, then purchase and review the Joint Commission International Accreditation Standards for Medical Transport Organizations. This book details global standards for quality care and patient safety and helps organizations determine any shortfalls between current operations and JCI’s standards.
  2. Purchase and review the Joint Commission International Accreditation Medical Transport Survey Process Guide--a must-have resource to help your organization prepare for JCI’s on-site survey in a simple, step-by-step manner.
  3. Appoint a JCI Survey Coordinator within your organization to:
    • coordinate accreditation preparation activities
    • work with management to identify and eliminate standards-compliance shortfalls
    • implement simulated surveys and other related preparatory activities
    • move your organization toward the goal of applying for an on-site survey
  4. Apply for an on-site survey via the JCI Direct Connect portal and complete an E-App, JCI’s online application, to schedule a survey with JCI.

JCI has experienced consultants who can advise your team on accreditation preparation strategies and activities such as mock surveys as you plan survey success.