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JCI products and services are based on international standards and regulations


Why Get Accredited?

hospital_131_aJCI is the world’s largest health care accreditor. Since 1994, each hospital that has sought JCI’s Gold Seal of Approval® has done so as part of a continuous performance-improvement journey.

JCI’s hospital accreditation is designed to:

  • Ensure a safe environment that reduces risk for care recipients and caregivers
  • Offer quantifiable benchmarks for quality and patient safety
  • Stimulate and demonstrate continuous, sustained improvement through a reliable process
  • Provide accredited hospitals with public recognition of their achievements and commitment to excellence
  • Improve outcomes and patient satisfaction
  • Enhance efficiency
  • Reduce costs through standardized care

If your organization is an academic medical center, learn more on the Academic Medical Center Hospitals page.

Specific areas addressed in the standards include:

  • International Patient Safety Goals
  • Access to care and continuity of care
  • Patient and family rights
  • Assessment of patients
  • Care of patients
  • Anesthesia and surgical care
  • Medication management and use
  • Patient and family education
  • Quality improvement and patient safety
  • Prevention and control of infections
  • Governance, leadership, and direction
  • Facility management and safety
  • Staff qualifications and education
  • Management of communication and information
  • International Patient Safety Goals

    International Patient Safety Goals (IPSG) help accredited organizations address specific areas of concern in some of the most problematic areas of patient safety. They are:

    Goal 1: Identify patients correctly

    Goal 2: Improve effective communication

    Goal 3: Improve the safety of high-alert medications

    Goal 4: Ensure correct-site, correct-procedure, correct-patient surgery

    Goal 5: Reduce the risk of health care-associated infections

    Goal 6: Reduce the risk of patient harm resulting from falls

    Assessing Readiness for Accreditation

    hospital_220_bHow do you know when you are ready for JCI hospital accreditation? This is an important question and one that should not be considered lightly. Accreditation is not a one-time accomplishment; it is not “passing an examination.” JCI accreditation is an ongoing commitment to a process that demands time, financial resources, and follow-through, but will ultimately help your organization to improve continuously over time.


    In 2013 the average fee to a hospital for a full JCI accreditation survey was US$39,594. The cost of the survey depends on the size and complexity of the health care organization, which determine the size of the survey team and the number of days necessary to conduct the survey. In addition to the survey fee, the health care organization also pays the cost of transportation and hotel accommodations for the JCI survey team, which is not included in the survey fee.

    How Do You Begin?

    Here are the first steps in your accreditation process:

    1. Determine if your organization is ready by reading the JCI eligibility requirements, then purchase and review the Joint Commission International Accreditation Standards for Hospitals, 5th edition (which includes standards for academic medical centers)–this recently updated book details global standards for quality care and patient safety and helps organizations determine any shortfalls between current operations and JCI’s standards.
    2. Purchase and review the Joint Commission International Accreditation Hospital Survey Process Guide, 5th Edition (which includes survey descriptions for academic medical centers)–a must-have resource to help your organization prepare for JCI’s on-site survey in a simple, step-by-step manner.
    3. Appoint a JCI Survey Coordinator within your organization to:
      • coordinate accreditation preparation activities
      • work with management to identify and eliminate standards-compliance shortfalls
      • implement simulated surveys and other related preparatory activities
      • move your organization toward the goal of applying for an on-site survey
    4. Apply for an on-site survey via the JCI Direct Connect portal and complete an E-App, JCI’s online application, to schedule a survey with JCI.

    JCI has experienced consultants who can advise your team on accreditation preparation strategies and activities such as a mock survey as you plan for a successful survey.

    Attend JCI’s International Practicum on Accreditation and Quality Improvement

    A five-day comprehensive program to help unaccredited organizations understand the tangible benefits of JCI accreditation and explore the staff, time, and commitment needed. Review the schedule and register.