Account/Shopping Cart (0 items US$0.00)
JCI products and services are based on international standards and regulations

Ambulatory Care

Why Get Accredited?

JCI’s Ambulatory Care accreditation program is for:

  • Free-standing medical, dental, and surgical facilities
  • Dialysis facilities
  • Diagnostic radiology centers
  • Outpatient chronic care management facilities
  • Acute care centers

JCI’s Ambulatory Care Accreditation is designed to:

  • Strengthen patient safety efforts
  • Improve risk management
  • Facilitate effective management and delivery of information
  • Measure and improve the quality of facility management
  • Develop and ensure staff qualifications
  • Increase community confidence by demonstrating a commitment to patient-centered care
  • Monitor and assess quality improvement, governance, and leadership efforts

Specific areas addressed within the ambulatory care standards include:

  • International Patient Safety Goals
  • Patient access and assessment
  • Patient care and continuity of care
  • Patient rights and responsibilities
  • Patient record and information flow
  • Patient services and contracts
  • Patient and family education
  • Patient anesthesia and surgery
  • Improvement in quality and patient safety
  • Infection control and facility safety

International Patient Safety Goals

International Patient Safety Goals (IPSG) help accredited organizations address specific areas of concern in some of the most problematic areas of patient safety. They are:

Goal 1: Identify patients correctly
Goal 2: Improve effective communication
Goal 3: Improve the safety of high-alert medications
Goal 4: Ensure correct-site, correct-procedure, correct-patient surgery
Goal 5: Reduce the risk of health care-associated infections
Goal 6: Reduce the risk of patient harm resulting from falls

Assessing Readiness for Accreditation

ambulatory_220_aHow do you know when you are ready for Ambulatory Care Accreditation? This is a big question and one that should not be considered lightly. Accreditation is not a one-time accomplishment. It is an ongoing commitment to a process that demands time, financial resources, and follow-through, but will ultimately help you to raise performance throughout your facility.


Contact JCI Accreditation at for an estimate of the cost of an ambulatory care accreditation survey. Visit the Get Accredited Hospitals page to learn about fees associated with a hospital accreditation survey. 

How Do You Begin?

Here are the first steps in your accreditation process:

  1. Determine if your organization is ready by reading the JCI eligibility requirements, then purchase and review the Joint Commission International Accreditation Standards for Ambulatory Care, 2nd edition–this recently updated book details global standards for quality care and patient safety and helps organizations determine any shortfalls between current operations and JCI’s standards.
  2. Purchase and review the Joint Commission International Accreditation Ambulatory Care Survey Process Guide, 2nd edition–a must-have resource to help your organization prepare for JCI’s on-site survey in a simple, step-by-step manner.
  3. Appoint a JCI Survey Coordinator within your organization to coordinate accreditation preparation activities, work with management to identify and eliminate standards-compliance shortfalls, implement simulated surveys and other related preparatory activities and move your organization toward the goal of applying for an on-site survey.
  4. Apply for an on-site survey via the JCI Direct Connect portal and complete an E-App, JCI’s online application, to schedule a survey with JCI.

JCI has experienced consultants who can advise your team on accreditation preparation strategies and activities such as mock surveys as you plan for a successful survey.