Zakaria Zaki Al-Attal, MSN, PhD, CPHQ

Consultant, Joint Commission International

Zakaria Zaki Al-Attal has more than 15 years of experience in management and training health care providers in various areas. His expertise includes implementing and introducing quality concepts in organizations through managing different challenges to enhance the quality of health care services.

He is the director of quality and performance management of the Dubai Health Authority (DHA-HSS), where he oversees the quality, risk management, performance management and accreditation programs in the four governmental hospitals and specialized centers of the Dubai Health Authority.

Dr. Al-Attal served as a professional trainer for health care providers and health administrators on quality improvement and management competencies at the Wollongong University Dubai, as well as providing on-the-job training for health care staff in several countries including Saudi Arabia, Yemen, Jordan, Egypt and the United Arab Emirates.

Dr. Al-Attal has consulted in the Middle East, Asia, Europe and Africa. He lectures internationally at conferences on accreditation, patient safety, quality management, performance management, and health management. He is also a faculty member and lecturer at the Dubai Women’s Medical College.

Dr. Al-Attal holds an honor’s master’s degree in quality management and a master’s degree in nursing. He received the Dubai Quality Group Award as the top graduate of Wollongong University in 2003. He earned his PhD award from the University of Salford – Manchester, UK, on the factors affecting the implementation of the JCI standards in UAE hospitals.

Dr. Al-Attal is a certified senior assessor for Dubai Quality and EFQM (European Quality Award) as well as an ISO certified assessor. He is also a Certified Professional in Healthcare Quality (CPHQ) and National Association for Healthcare Quality (NAHQ). Additional affiliations include American College of Health Care Executives (ACHCE) and Nursing Association in Jordan.