JCI Spotlight Stories: Na Homolce Hospital

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Situation
When asked why they sought to achieve JCI accreditation, Na Homolce Hospital in Prague, Czech Republic, was straightforward in their response. “Our aim is to become a leader in providing health care, both in Prague and the Czech Republic. The JCI certificate of quality and safety has always been a part of the hospital vision,” states Barbora Vaculíková, Head of the Quality Department at Na Homolce Hospital.

Na Homolce Hospital is one of the most modern hospitals in Europe. The hospital is part of the public health system of the Czech Republic and is renowned for providing the most state-of-the-art treatment methods to its patients. Na Homolce Hospital has 357 beds, of which 132 in the ICU. In 2008, there were more than 19,000 admissions and more than 1.1 million outpatient exams.

“Na Homolce Hospital is high-tech and has dedicated staff. We respond to the most demanding requirements from our clients at a European and global level. JCI has a long-term international experience in quality and safety control as well as the highest standards of hospital processes,” adds Ms. Vaculíková. “We respect our clients and always display a high standard of behavior and work in partnership with them. We realize we can significantly improve the quality of life for our patients by the quality of our care.”

 
Results
Some of the positive impacts of JCI accreditation include: enhanced patient safety, increased patient and staff satisfaction, improvement in the system of hospital management, a stronger organizational structure, and better managed leadership process. In addition, implementation of the International Patient Safety Goals has been one of the “top changes” that has helped cultivate a culture of enhanced patient safety and quality of care. Na Homolce Hospital’s reputation in the community has also prospered since achieving JCI accreditation. “More patients are interested in being treated in our hospital, and the staff is more satisfied with the processes of providing health care,” reports Ms. Vaculíková.